BAMHUB recognizes the essential importance of the proper and adequate protection of the information of individuals, such as names, addresses, telephone numbers, etc., which may be available to distinguish the identities of our customers, business partners, employees, and all other parties concerned with our business operations (hereinafter collectively referred to as “Personal Information”).
Recognizing its responsibility to society, BAMHUB hereby establishes the following basic policies (hereinafter “Policy”) to protect privacy of individuals and comply with laws and regulations enacted to protect Personal Information while conducting its business activities.
BAMHUB will collect, use, and provide Personal Information through fair and legal means.
- Use within the Scope of Utilization Purpose: At the time of collecting any Personal Information, BAMHUB will specify the purpose and scope of its use. BAMHUB will use such collected Personal Information strictly within its originally intended scope of use and limited usage as necessary for business operations.
- Authorization from the Individual: In cases where Personal Information must be used beyond the above-mentioned scope, BAMHUB will obtain authorization from the individual to whom such Personal Information relates (hereinafter “Individual”) with regard to the planned use, except as allowed by relevant laws and regulations.
- Security Measures to Protect Personal Information: When handling Personal Information, BAMHUB will strive to develop an organizational structure that has policies and procedures in place to strictly manage the Personal Information to prevent illegal access, loss, falsification, or leakage. To ensure the appropriate handling of personal information, BAMHUB will continue to strengthen and improve internal systems, implement necessary secure management measures in accordance with technological standards, and perform appropriate internal audits, etc.
- Third-Party Provision: Unless authorized by the individual or allowed by relevant laws and regulations, BAMHUB will not provide Personal Information to any third party. In addition, when providing such Personal Information to any third party as authorized or allowed above, BAMHUB will conclude a contract with the third party or take other measures that obligate the third party to be responsible for the management of the Personal Information to be provided, thereby preventing leakage to any other party or other misuse.
BAMHUB will promptly respond to requests from the individual to disclose, correct, add, and/or delete his or her Personal Information, to the extent required by relevant laws and regulations.
In compliance with laws on the protection of personal information, BAMHUB will comply with relevant laws and regulations with regard to the protection of Personal Information, and will constantly review implementation of the Policy and strive to make further improvements.
BAMHUB will completely inform this Policy to all of its directors, officers, and employees (including commissioned and dispatched personnel) as well as other concerned parties, to ensure that each of them understands the importance of the Policy and conducts him or herself in an appropriate manner to follow the Policy.
BAMHUB generally uses Personal Information for the purposes described below. (If a specific purpose of using Personal Information is clearly indicated, BAMHUB will use the Personal Information for that specific purpose.) If BAMHUB uses Personal Information for any other purposes, BAMHUB will clearly indicate it before collecting it.
- Responding to and dealing with general inquiries and requests for materials.
- Providing BAMHUB products and services and related information.
- Conducting surveys to find out about the use of and need for BAMHUB products and services, and improving BAMHUB products and services.
- Marketing, selling, and providing services for BAMHUB products.
- Communicating for business purposes in the course of BAMHUB business activities.
BAMHUB jointly uses Personal Information with its group companies. Items of Personal Information that may be shared include:
- Full name
- Phone number
- Email address
- Country
- City
- Company name
Also, through our Site, you may send us a message. Please be aware of what kinds of data you are sharing.
BAMHUB will not disclose or provide your Personal Information to third parties unless:
- You have given consent;
- Personal Information is provided to subcontractors (and their subcontractors) that we engage to handle all or part of Personal Information to the extent necessary to achieve the purpose of using Personal Information;
- Personal Information is provided to those listed in the “Within whom Personal Information is jointly used” section above;
- The disclosure or provision is required by law;
- The disclosure or provision is required to protect the life, body, or property of a person, but it is difficult to obtain your consent;
- It is necessary to cooperate with the central government or local governments when they perform their public administrative duties and obtaining your consent could adversely affect the execution of such duties.
To ensure Personal Information is appropriately handled, BAMHUB has this Personal Information Protection Policy, internal rules, and manuals in place to comply with various laws and regulations and deal with Personal Information requests and inquiries.
BAMHUB’s Personal Information Protection Management Rule specifies how Personal Information should be handled at each stage of its handling process, which includes collection, use, maintenance, provision, deletion, and disposal. In addition, BAMHUB regularly checks the following security measures to protect Personal Information.
- Organizational security measures: BAMHUB has appointed managers who are responsible for handling Personal Information. Staff who are authorized to handle Personal Information and the scope of Personal Information that they are authorized to handle are clearly defined. BAMHUB has a well-established communication system in place to report any violation of the Personal Information Protection Act or BAMHUB’s Personal Information Protection Management Rule.
- Physical security measures: In the areas where Personal Information is handled, entry and exit is controlled and restrictions are placed on devices brought into such areas. Measures are put in place to prevent unauthorized theft or handling of Personal Information.Measures are put in place to prevent theft or loss of devices, electronic media, and paper documents which contain Personal Information.
- Technical security measures: Access controls are put in place to limit the number of access privilege holders and the scope of the Personal Information database that they are authorized to access. The information system which processes Personal Information is protected from unauthorized access by external parties and malicious software.
- Administrative security measures: Training and e-learning sessions are provided to BAMHUB staff to learn key points of handling Personal Information.
- Monitoring of external environment factors: To handle Personal Information in other countries/regions, BAMHUB regularly collects and monitors information on Personal Information protection systems of those countries/regions and implements security measures.
You have data protection rights in accordance with the laws and regulations related to personal information of each country.
Following is the outline of request procedures on Personal Information that BAMHUB has collected. With regard to specific procedures, please contact the service division to which you have provided your Personal Information. Please contact from this page if you have not been informed which division should be approached for your inquiry.
- Submitting requests: If you wish to request the disclosure, correction, and/or deletion of your Personal Information, please contact the service division to which you have provided the Personal Information. BAMHUB will send you a request form. Please fill in the form and return it to us by postal mail. In order to prevent potential leakage of the Personal Information, only requests made by the Owner of Personal Information will be accepted, except in case of the request being made by a statutory agent or legal representative.
- Documents to be included when submitting a request: In order to confirm the identity of the requester and to verify that the requester is in fact the Owner of Personal Information, please submit a copy of your ID which is created by a public certificate authority, along with the request form.
- Service charges: BAMHUB may charge service fees for requests for disclosure of Personal Information.
- Notification of results: BAMHUB will investigate the details of your request after receiving your request form and the required documents. The Owner of Personal Information, instead of any agent, will be notified of the results of the investigation. After we receive your request, it will generally take several days to prepare a response, and thereafter we will send a response (at cost) to the Owner, by postal mail. Depending on the content of the request, the Company may decline to answer the request. In addition, we ask for your understanding that the response period will take different lengths of time depending on whether it is possible to conduct the investigation.
For other inquiries regarding your Personal Information, please contact the service division to which you have provided your Personal Information. Please contact from this page if you have not been informed which division should be approached for your inquiry.
In some services, the Company uses “cookies” on its website. The purposes for their use are to be able to statistically analyze accesses to the website and otherwise work to provide improved services to you. The use of cookies is not something that intrudes into your privacy, nor invades your computing environment. In addition, the Company will never publicly disclose information about individuals accessing the website in such a way that could be used to distinguish the personal identity of an individual. Cookies are a technology that allows a website to track subsequent requests from a given computer to it.
On the website, BAMHUB records, in the form of an Access Log, basic information on computers that access the website. The information recorded in the Access Log does not contain any information which can identify a specific individual. BAMHUB collects the information to conduct statistical analysis of your use of its website, provide you with information, and deliver an improved website experience to you. To collect and analyze access logs, Google Analytics is installed on this website. Google Analytics uses cookies to track behavioral data on visitors. These data do not contain any personal information that identifies users and will be handled based on Google’s privacy policy. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html
In some cases, the Company’s website may include links to websites other than that of the Company or the Group. The Company takes no responsibility with regard to the protection of Personal Information or the contents on any website linked to the Company’s website other than its own website or those of Group.